The service provider company 9mobile formerly known as Etisalat is mostly regarded as one of the top service providers in Nigeria with the best data deals.
The customer care lines are usually available and accessible to customers 24 hours of the day, ready to proffer solutions to the diverse and unique challenges of its customers. It is widely believed that 9mobile Nigeria is the most accessible service provider for now.
This article is aimed at exposing you to different ways through which you can access 9mobile customer service.
As it applies to other service providers in Nigeria, the most common way of reaching customer service unit is by dialling the customer care line in order to discuss with the company’s customer service representative,many network users prefer this method as it appears simple and straight forward.
However in most cases you may have to wait patiently before the customer service representative will be able to speak with you.
To get through to 9mobile Customer service, below are important steps you may need to be aware of
To contact the customer service of 9mobile network simply go through the steps below:
- Dial the number 200, that is if you are calling from your 9mobile number.
- On the other hand,if you are calling from another network in Nigeria Dial 08090000200,
- If you intend to call from outside Nigeria, Dial the number +2348090000200.
Note that it is important for you to add Nigeria’s dialling code which is +234 whenever you are calling from outside Nigeria.
Contact 9mobile Customer Care on Facebook
Without doubts, the social media platform; Facebook is the biggest social media platform in the world accommodating close to billions of people from different countries all over the world.
Even Nigeria is not exempted, several Nigerians especially youths have Facebook accounts
So if you are a user of Facebook you can connect with the 9mobile Nigeria Facebook page with ease and put in your comments and complaints. There you will be attended to by a customer care representative.
9mobile Customer Care On Twitter
As a user of the popular microblogging site- Twitter, you can also link with 9mobile customer care. If you have any questions or complaints Simply follow @9mobilengcare and send a DM.
You will be attended to by the 9mobile Twitter representative in few minutes.
Contact 9mobile Customer Care Through Experience Centres
To resolve some practical troubles,you may need to see a customer service representative physically and for this reason, 9mobile has structured Experience centres in strategic locations in different parts of the country.
Just make sure you locate the 9mobile experience centre around you.
Be aware that 9mobile Experience centres only operate on working days from 8am to 5pm daily.
Contact 9mobile VIA E-mail
Are you presently using an email address? Do you have a complaint or inquiry about any 9mobile service to make? Then you can just send a message through your mail noting specifically what you need. Your mail should be sent to: [email protected],you will be well attended to by a customer service representative.