GOTV Customer Care Line, Emails, Whatsapp, Phone numbers, Website


Are you aware that multichoice owned GoTV is one of the most subscribed satellite TV services broadcasting to Nigerians and several other African Countries?

Without doubts it is.

The saying that nothing is perfect is common but very true, this also applies to GoTv, though it has several benefits, it is not faultless still.

However this fault is not without a solution, and that is the purpose of writing this article; to show you how you can reach GOTV customer service In case there is need for it.

You can reach GoTv through its Nigeria customer service line which is 08039044688 or through:

Here is GoTV Email:

Gotv Twitter Account:

You can also reach GoTv through:
The GoTv Nigeria Site which is:

Another means of getting through is by the GoTV Facebook Account:

Lastly, if you need to make a complaint that needs to be addressed physically, then this is the contact Address for Gotv:

GoTv Office is located at Tiamiyu Savage street opposite Eko Hotel Plot 1381 to be precised in Victoria Island Lagos State.

GOTV Self Service

You can perform a lot of tasks on the Gotv self-service portal with ease.
Some of those functions are:

  • To help activate your gotv
  •  To enable you to pay for a subscription
  • To find dealer locations
  • On the self-service portal of gotv you can easily see the questions that people ask of, thereby helping you to get quick answers to your own questions too.

Use Of GOtv Self Service

If you intend using any of the Gotv customer service listed above like paying for your Gotv Subcription, you may need to know the right information about the following:

  • First, your correct IUC number,
  • The surname you registered when purchasing Gotv and
  • The mobile number connected to your Gotv.

Note that the IUC number is placed on the red sticker under your GoTv decoder.

Meanwhile, know that you will need an internet connection on your phone or computer before you can access GOtv’s self service.

Here is the link of Gotv self-service

How To Activate Your GOtv
To Activate your Gotv first, click on the activate link,
Then select your State,
After that, input your surname, followed by your IUC number,your telephone number and
Finally click on activate.

Meanwhile, if you want to check the status of your activation, type your IUC number in the space provided to check activation status then click on the ” “Check Activation Status” button.

Pay For Your GOtv Subscription

To pay for your Gotv subscription,

  • The first step is to Click on the Pay Link,
  • you will be presented the options to either pay for your Gotv account or someone else, choose whose account you intend paying for,
  • Now input your surname, your IUC number,and login.
  • You will be directed to a safe page where you can pay online.

Make sure you fill in all the appropriate information and that’s all.


  1. omoregbe Uyi henry says

    I subscribe since on Friday till now I can’t use it

  2. Ezekiel peter says

    Unable to view all channels after subscribing to full package

  3. Andrew Uyabeme says

    my former decoder had issues but i have already recharged it before then i started having fault. so i want to swap to another gotv that i bought recently.

  4. Andrew Uyabeme says

    the fomer iuc no 2009570572.
    and the new iuc no is 7552018705.
    i had complained before via jenick dstv office at Amuwo, but i don’t know if it has been done. i need to swap the subscription from the old iuc to the new iuc (7552018705).
    pls i need solution.


  5. Tessy says

    Ir subscribe for gotv max, but the cartoon Network is not showing,my children are not happy.luc nb 7527741412

  6. Joseph Elizabeth says

    I cannot see channel 29 on my govt it’s writing invalid channels for days now

  7. ALI HALIMA says

    I made subscription to a wrong account
    Wrong account- 2021877206
    Correct account- 7528132620
    Transaction ID- 221125129676398579

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